Life in and around Valencia has a lot to offer, but everyday practicalities can sometimes become complicated. That’s where we can help. From local administration to finding a reliable professional, we provide information, arrange appointments, follow things up and offer practical, personal and objective support in English.
Contact us
Our services:
Administration & paperwork
Help with forms, applications, documents and everyday administration, including NIE, CUE (green card), empadronamiento, SIP, vehicle registration and more.
Appointments & planning
We arrange appointments, find the right service, help you prepare and follow up on anything that still needs to be done.
Housing & utilities
Practical support with buying or renting, from setting up utilities to keeping an eye on your home while you’re away.
Health & wellbeing
From GPs to specialists, we help you find the right healthcare provider and can also assist with arranging private health insurance if needed.
Find the right professional
We help you find a reliable local professional and we can also take care of the initial contact, appointment and follow-up.
Language & translation
We help you understand local information, clarify documents or communications, and can accompany you as a translator when needed.
SUBSCRIPTIONS
VIRTUAL SUPPORT
per month (VAT incl.)
Response within 24 hours, 7 days a week
Up to 2 hours of personalised remote assistance
Practical support whenever you need it
IN-PERSON SUPPORT
Up to 1 hour of in-person support
We support you on-site and help with translation when needed.
Go on holiday with peace of mind, we’ll keep an eye on your home.
We visit once a week and air out the property
We check the water and electricity supply
After each visit, you’ll receive a report by email.
The availability of in-person support and home checks depends on your location and will be confirmed with you in advance.
You can cancel your subscription easily via WhatsApp or email with one month’s notice. If you’re temporarily away from Valencia, you can also pause your subscription with at least one month’s notice.
CONTACT US
Not sure which subscription is right for you?
Tell us briefly what you need help with, and we’ll recommend the support that best suits your situation.